Frequently asked questions

Are we responsible for printing and delivering the products sold on our stores?

No, we work with printing and fulfillment partners who handle the production and shipping of our products. 

Do we handle the payment processing for orders placed on our stores?

No, our partners handle the payment processing and ensure that all transactions are secure and protected. 

How long does it take for orders to be processed and shipped from our stores?

Processing and shipping times can vary depending on the store and product, Customers can check the estimated delivery date at checkout.

Can I track my order once it has been shipped?

Yes, our partners provide tracking information for all orders once they have been shipped. 

What is our return policy for products purchased on our stores?

Our partners have their own return policies, but in general they offer a hassle-free return process for damaged or defective products. Customers should review the specific return policy for the store they purchased from for more information.

Do we offer custom designs or personalized products?

Yes, we offer custom design services for customers who are interested in creating a personalized product. Customers can contact us on our social media accunts to discuss their specific needs and preferences, and we will work with them to create a unique design that fits their vision.